Members / Candidates grievance resolution system

CONTACT DETAILS:

Register your Membership / Examinations related queries through website www.iibf.org.in Members/Candidates Support Services (Help)

or

Email all your queries to [email protected]

Member Support Service Office:

Indian Institute of Banking & Finance
191-F, Maker Towers, 19th Floor,
Cuffe Parade, Mumbai - 400 005
Tel. : 022-2218 5357 / 2218 5134 / 2218 3302

For training/contact classes related queries contact:

Leadership Centre
Indian Institute of Banking & Finance
Kohinoor City, Commercial-II, Tower-I, 3rd Floor,
Kirol Road, Off L.B.S.Marg, Kurla West, Mumbai 400 070.
Tel : 022-68507000
Email : [email protected]

PROFESSIONAL DEVELOPMENT CENTRES:

South Zone

North Zone

East Zone

Indian Institute of Banking & Finance
No.94, Jawaharlal Nehru Road,
(100 Feet Road),
Opp.Hotel Ambica Empire, Vadapalani,
Chennai - 600 026.
Tel:044 24722990/24727961
Email:[email protected]

Indian Institute of Banking & Finance,
Professional Development Centre, Northern Zone,
C-5/30, Safdarjung Development Area(SDA),
Near SDA Local Shopping complex
Outer Ring Road, Opp IIT Delhi,
 NEW DELHI-110 016
Tel:011-2653 2194 / 2191 (office)
Email:[email protected]

Indian Institute of Banking & Finance
Avani Heights, 2nd Floor,
59A, Jawaharlal Nehru Road,
Kolkata - 700020
Tel: 033-46032850
Email:[email protected]


Corporate Office :

Indian Institute of Banking & Finance, Kohinoor City, Commercial-II,Tower-1, 2nd Floor, Kirol Road, Kurla (West), Mumbai - 400 070 Tel : 022-68507000


Contact on below phone number/s for general queries related to Membership/Examinations.(working days 10.00 AM to 5.00 PM)

Membership related queries:- 89769 08893

Examination related queries:- 022-68507052/89769 08891   022-68507053/89769 08892

Contact details of following activities on working days between 10.00 AM to 5.00 PM 

Sr.

Activity

Contact no.

Email ID

Officer

Escalation - I

Escalation - II

1

DRA/BCBF (Certificate related)

022-68507035 

[email protected] 

Mr.Anil

Mr. Kavan Shah
L: 022-68507070
[email protected]

Ms.Kalpana shetty
L: 02268507019 ([email protected])

2

Duplicate Certificate

022-68507054

[email protected]

Mr.Krishna

3

Blended Result/Certificate

“Blended Examinations Result/Certificate”/JAIIB/CAIIB

022-68507069 022-68507038

[email protected]

[email protected]

Mr.Amit

Ms.Harshala

4

Diploma/Certificate exam (physical classroom-based exam)

022-68507026

[email protected]

Mr.Suhas

5

RP Exams-Remote Proctored exams

022-68507017

[email protected]

MR.UDIT NEGI

6

RP Exams-Remote Proctored exams

022-68507024

[email protected]

MS. ANCHAL ARORA

7

DRA Policy Guidelines – Accreditation / Training

9910830240

[email protected]

Ms. Apoorvaa Singh

Mr. Prakash Mishra - 9007466899 [email protected]

Ms. Kalpana Shetty
L: 02268507019 ([email protected])

8

E-learning related queries

022-68507063

[email protected]

Ms. Srija Sarkar

Mr. Rajdeep Bose,
Deputy Director (022 68507025) [email protected]
Mr. Aniruddha Shrivastava,
Joint Director (022-68507016) [email protected]

9

Member Support Services (MSS Department)

9323465398

[email protected]

Mr. Prabhakar

Mr.Tilak Bangera 8356002839
([email protected])

Mr. Dharmvir M.
02222183302
[email protected]

10

PDC - EZ, Kolkata

8981637297
8420475917

[email protected]
[email protected]

Mr. Kumar Gaurav
Ms. Samriddhi Guha

Mr. Subhasis Chaudhuri
M: 9833268638
([email protected])

 

11

PDC - SZ, Chennai

9566274128

[email protected]

Ms. Priya

Mr. Govindarajan
M: 9619160141
([email protected])

 

12

PDC - NZ, New Delhi

7838136460

[email protected]

Mr. Sanjay Agarwal

 

13

PDC - NZ, New Delhi

7838938012

[email protected]

Ms. Shailly Arya

14

Training Programmes

9080987429

[email protected]

Mr Vratesh Manjardekar

Director (Training Department)
82912 94676
([email protected])

15

Academic Related Matters

022-68507062

[email protected]

Ms. Anupama Bhardwaj

Ms. Soumya, Deputy Director,
(022-68507023) [email protected]

Mr. Pritam Kar, Deputy Director,
(022-68507030) [email protected]

Mr. Aniruddha Shrivastava, Joint Director
(022-68507016) [email protected]

16

Mock Test

022-68507062

[email protected]

Ms. Anupama Bhardwaj

Ms. Kratika Deputy Director
(022-68507033) [email protected]

 

MAIL FOR IIBF Staff