Indian Institute of Banking & Finance (IIBF)
Recognised as an Awarding Body (Dual) by National Council for Vocational Education and Training (NCVET)
Under Ministry of Skill Development and Entrepreneurship, Govt. of India
MOU signing ceremony at NCVET headquarters, Kaushal Bhavan, New Delhi, Dated: 21st May 2025
About the Collaboration between IIBF & NCVET
The National Council for Vocational Education and Training (NCVET) under Ministry of Skill Development and Entrepreneurship (MSDE), Government of India is a regulatory body that sets standards and develops regulations for vocational education, training, and skilling in India.
IIBF has been recognized by NCVET as an Awarding Body Dual (AB-Dual) in terms of the order dated 30th May 2025. Accordingly, one 4-credit qualification, “Fundamentals of Retail Banking” at NCrF level 4.5 has been designed to enhance vocational competencies in the retail banking sector.
This initiative aligns with the objectives of the National Education Policy (NEP) 2020 and supports the broader mission of skill development across the financial services industry by providing skill education to the graduate/postgraduate students and converting them as highly trained and talented workforce.
Name of the Course:"Fundamentals of Retail Banking"
About the Course
The National Education Policy (NEP) 2020 has introduced essential reforms in the Indian education system, particularly emphasizing skill-based learning for undergraduate students and post graduate students. To align with this requirement, the Indian Institute of Banking & Finance (IIBF) has developed a specialized course titled as ‘Fundamentals of Retail Banking’.
The primary objective of this course is to equip learners with the requisite skills and knowledge necessary for proficient performance in various job roles within the retail banking sector which includes positions such as Relationship Managers, Customer Service Executives, Front Desk Managers, Retail Banking Loan Officers, Retail Banking Product Managers, Credit Officers, Credit Appraising Officers, and Customer Service Assistants, among others. By the end of the course, participants will be prepared to effectively engage with clients and manage relationships within banks and financial institutions, thereby enhancing their operational competencies in the retail banking landscape
Credit: 4
Notional Hours: 120
- 48 hours of self-paced e-learning contents, access to all registered candidates.
- 72 hours of online live training.
Eligibility:
1. Passed 12th grade and 1.5 Years of experience in BFSI sector,
Or,
2. Pursuing Graduation in any discipline,
Or,
3. Completed Graduation in any discipline,
Or,
4. Pursuing Post Graduation in any discipline.
Fees:
Initial Enrolment/Registration
Rs. 3000
Includes access to LMS.
72 hours of virtual training by Industry Experts
1st attempt Examination fees.
Re-registration for Training (for those who did not attend requisite number of training hours in initial registration cycle)
Rs. 1400
Access to LMS
72 hours of virtual training
Note:
- Candidate need not to pay examination fees for appearing for the examination upon successful completion of training.
- The chance to re-register for training will be available only for the immediate next cycle.
Re-registration for examination (for those who attended requisite number of training hours but did not appear for the exam or did not pass the exam)
Rs. 500
Examination fees
Note:
- No access to LMS
- No 72 hours of virtual training as they already have attended training earlier
- The chance to re-register for examination will be available for the immediate next five cycles
IN ORDER TO MAKE CHANGES IN THE TECHNOLOGY SYSTEMS TO ALIGN WITH GST (GOODS & SERVICE TAX), REGISTRATIONS FOR MEMBERSHIP, EXAMINATIONS AND OTHER PAYMENT LINKED SERVICES WILL BE OUT OF SERVICE FROM 28th JUNE 2017 TO 10th JULY 2017.
IN ORDER TO MAKE CHANGES IN THE TECHNOLOGY SYSTEMS TO ALIGN WITH GST (GOODS & SERVICE TAX), REGISTRATION SERVICES FOR DUPLICATE CERTIFICATE, DUPLICATE MEMBERSHIP CARD, IIBF VISION AND BANK QUEST WILL BE UNAVAILABLE FOR SOME MORE TIME. INSTITUTE IS TRYING TO START THE SERVICES AT THE EARLIEST. WE REGRET FOR THE INCONVENIENCE CAUSED.