Members / Candidates grievance resolution system
Feedback Sought from Ordinary Members of the Institute
(From Employees of Banks and Financial Institutions)

Before submitting the feedback please note that Institute's website contains most of the information required by members and there is a provision to download Admit Cards/Results/Consolidated Mark Sheets/ IIBF Vision etc. from the website, for which hard copy is not dispatched by Institute.
(Please tick against the option you feel appropriate)

1.   You receive replies to the queries raised with regard to various membership services:

2.   You find the contents of IIBF Vision:

3.  The guidance received from the MSS Department while submitting online membership application forms is:

4.  The response of the Examination Department in solving your examination transaction related problems, if any, is:

5.  Coverage of the information needed by the members on the IIBF website is:

( If any other information needs to be added, please mention the same under suggestions.)

6.  You receive replies to the queries raised in respect of various examination services:

7.  You receive the Certificate through email or were able to download it from IIBF website:

(Certificate was received/available between 3 to 4 weeks)

(Certificate was received/available between 4 to 5 weeks)

(Certificate was received/available between 5 to 6 weeks)

(Certificate was received/available after 6 weeks)

8.  The quality of courseware/updates on portal/study kits/materials for the various courses as regards structure and contents is:

9.  In your opinion the examinations conducted help in enhancing your professional capabilities and consequently improving your job performance:

10.  Your rating for the overall services of the Institute is:

11. Suggestions if any:

12. Grievances if any:

13. Name

14. Membership No.

15. Employer's Name

16. Designation

17. Place

18. Enter Verification Code