Members / Candidates grievance resolution system

Dear Member,

As you are aware that the Institute has well equipped training facilities at its Corporate Office. Now, with a separate team of training faculty, the Institute is trying to address the special training requirements of banks and financial institutions. Currently the banks have their own training establishments and there are also other reputed institutes like NIBM, CAB etc helping banks in meeting their training requirements. The Institute's initiative in the area of training is therefore complementary in nature. The Institute would like to focus on few core areas such as credit appraisal, retail banking, risk management etc apart from selected programs like leadership development, trainers training programs, simulation based bank management programs etc.

Seminars and Conferences

In addition to training, the Institute is engaged in continuous professional development service through building awareness among the members through seminars, meetings, conference etc. The Institute has conducted seminar on customer service, IT & Cyber security etc. In an effort to bring MFIs & Bankers together, the Institute has collaborated in organizing a Microfinance Conclave in June 2012.

New Courses

The Institute has launched 4 new Certificate examinations/Courses in IT Security, Rural Banking Operations for RRB staff, Cyber Crimes and Fraud Management and Foreign Exchange facilities for individuals. In addition to this, a certificate course in Microfinance is introduced in the place of diploma course/examination for Microfinance Professionals in December 2012 examination. You are requested to make use of these new courses and examinations to improve your professional knowledge and skills.

Campus Based Certificate Programmes

The Institute has been offering Advanced Management Programme (AMP) in Banking & Finance for middle/senior level bank officers/ executives in collaboration with B-schools at Mumbai, Delhi, Kolkata, Bangalore, Hyderabad and Pune since 2006. The programme has received good response from the participants. Now, the Institute has decided to offer this programme at its Leadership Centre, Kurla, Mumbai from October/November 2012. The programme will be delivered by its internal faculty and senior practicing bankers and academicians.

Apart from AMP, the Institute is also planning to launch 4 more campus based certificate programmes shortly. These programmes include Retail Banking, SME Finance, Risk Management and Trade Finance. The Institute will also offer Certified Bank Trainers program in association with NIBM and IBPS.

Research Initiatives

Under Macro Research, the Institute has completed 26 projects so far and 5 projects are ongoing. The Institute has published 10 initial research works in 2 volumes in the past and now, the Institute has come out with the 3rd volume containing 5 studies carried out in the years 2006-08. The Institute is in the process of publishing the remaining reports through a Macmillan India Limited shortly. We have invited Micro Research Proposals 2012 and Macro Research proposals for 2012-13. Interested Members are requested to visit the Institute's website and submit proposals.

Bank Quest

The last issue of Bank Quest was on 'Financial Inclusion' and the current issue is on 'Risk Management'. We would be bringing out next issue on 'Central Banking'.

Online Membership

The Institute has started online registration of ordinary membership from 15th June 2012. Henceforth, the Institute will not be accepting physical application forms and DDs for membership fee. Similarly, exam applications are also being accepted by online mode for JAIIB/CAIIB exams.

Green Initiative

As a part of green initiative, the Institute has decided to send IIBF Vision via e-mail to the e-mail addresses registered with it from October 2012 onwards. All members have been requested to update their e-mail addresses with the Institute, if not done already. It is also proposed to send future annual reports to members through e-mails.

I request you to give your feedback on various aspects of the Institute's functioning and its endeavors.

Best Wishes