Members / Candidates grievance resolution system

Dear Members,

Greetings to all!

On behalf of IIBF, I take the opportunity to wish all of you a happy, healthy and a safe life ahead. The first half of the year was an eventful period where once again, we encountered the adversity of the pandemic. Let us all hope and pray that the situation reaches normalcy sooner than later.

I would now like to take you through the initiatives undertaken by your Institute recently.

Introduction of the Professional Banker qualification.

Banking functions are becoming more specialised. Therefore, a banker, apart from having a general knowledge of banking operations, needs to acquire specialised knowledge in different verticals to remain competitive and be ahead of the curve. Most of the banks have created dedicated verticals in risk, credit, treasury, international banking etc. Many verticals in a bank have interlinkages with other verticals. For example, risk is an integral part of credit and treasury management. Hence, an officer handling the credit or treasury function in a bank needs to know about the nuances of risk management also. Thus, acquiring knowledge of interlinked verticals will help you in acquiring knowledge in specialized areas as well.

In order to meet the twin objectives of bridging the skill gaps and having a system of continuous professional development, a gold level aspirational qualification called “Professional Banker” has now been introduced by the Institute. This qualification is open to candidates who have five years’ experience and seeks to create a pool of professionals in specialized and inter-linked verticals to enable them to meet emerging challenges. A chart depicting the Professional Banker qualification is given below for your reference.

Process Diagram

Introduction of a new certificate course

A certificate course on “Resolution of Stressed Assets of Banks, with special emphasis on the Insolvency & Bankruptcy Code 2016” has been introduced by the Institute. IBBI is the knowledge partner for this course.

The certificate course aims to develop among banking professionals and employees an understanding of the Code, procedure to be followed for resolution of stressed assets, role of bankers in an insolvency resolution process under the Code and to further strengthen their capacity to discharge their duties and responsibilities, including commercial decisions with utmost care and diligence, in the best interests of all stakeholders. As management of NPAs including its resolution is a critical activity in banks, this certificate course will help bankers in enriching their knowledge on the subject.

The examination on the subject is conducted at increased frequencies in the remote proctored mode.

Introduction of additional certificate courses

The Institute will also be introducing two new certificate courses on:

  • Strategic Management & Innovations in Banking
  • Emerging Technologies

The first exams on the above subjects has been tentatively scheduled to be held in October 2021.


Presently, the Institute offers e-learning covering some of the important courses / subjects like JAIIB, CAIIB, Credit Management, MSME, International Trade Finance, AML/KYC, Prevention of Cyber Crimes and Fraud Management, IT Security, Diploma in International Banking & Finance etc. We are also in process of developing new e-learnings on other contemporary topics like Treasury, Risk Management etc.

Joint certification programme by IIBF with XLRI on Leadership Development Programme

The Institute has tied up with XLRI for developing and co-branding of a program on soft skills involving leadership / team building with an emphasis on banking professionals at the mid-level.

The objective of the programme is to transform good managers in banks into effective leaders, with a human centric approach. The first batch of this programme will start on 24th July 2021.

Joint certificate programme with Jamnalal Bajaj Institute of Management Studies (JBIMS) on Advanced Strategic Management for Top Executives of Banks/FIs

IIBF caters to all important verticals in banks through its wide-ranging training programmes specially designed for the officers working at different levels such as new entrants, Junior/Middle Management and Senior Management. However, in order to tread the path to reach the pinnacle, a need was felt to develop a high value, short duration programme for the Top Management Executives of Banks in the area of Strategic Management and Leadership.

In order to have such a high quality; high-end programme, the Institute will be collaborating with Jamnalal Bajaj Institute of Management Studies (JBIMS), one of the reputed management institutions affiliated to University of Mumbai, for delivering a short duration Management Development Program on “Advanced Strategic Leadership” for Top Executives of Banks, Financial Institutions and NBFCs. 

The objective of the programme will be to enable the top executives of banks to have a compelling vision, enhance their capacities to formulate and execute strategies and lead their organizations across geographic boundaries by anticipating the future and acquiring a competitive advantage.

The details of the programme will be announced shortly.

Training Programmes

The Advanced Management Programme (AMP), one of the flagship programmes of the Institute which is conducted in collaboration with IIM Calcutta has been well accepted by the banking fraternity. The Institute commenced its 10th batch of the Advanced Management Program (AMP) on 6th June, 2021. The 10th  batch of the program was inaugurated virtually by Mr. Rajkiran Rai G, President, IIBF and Managing Director & CEO of Union Bank of India. The AMP programme is designed with a focus on building leadership capabilities at Banks & Financial Institutions.

Besides the AMP, the training vertical of IIBF conducts niche programmes covering different functional areas of the banks. New programmes on MSMEs, Agricultural Financing have also been drawn up by the Institute. The Institute has state of the art studios at its offices at Mumbai, Kolkata and New Delhi. This has enabled trainings to be conducted in the virtual mode in a seamless and effective manner.

The Institute has devised customized training programmes for various Banks to cater to their specific needs. The purpose of customized training programmes is skill upgradation to make the employees ready to deliver on those skills

Research Activities

The Institute has received good response in the following research schemes:

  • Micro Research
  • Macro Research
  • Diamond Jubilee and CH Bhabha Banking Overseas Research Fellowship (DJCHBBORF)
  • Scheme for Research in Banking Technology (Jointly with IDRBT)

The results of these schemes will be shortly announced by the Institute.

Collaboration with GARP, USA

IIBF has entered into a MoU with the Global Association of Risk Professionals (GARP), USA for offering the Financial Risk & Regulations (FRR) program to JAIIB or CAIIB holders at a preferential rate of USD 300. The FRR program gives an overview on core aspects of Risk Management viz Credit Risk, Market Risk, Operational Risk and Asset & Liability Management (ALM). The registration window will be open until July 31, 2021 after which, the details of registered candidates will be shared with GARP, USA.

I am happy to state that the collaboration by IIBF with GARP has seen an encouraging response among the bankers.

Collaboration with Chartered Banker Institute

On 27th June 2017, IIBF had entered into a Mutual Recognition Agreement (MRA) with the Chartered Banker Institute offering a pathway for the Certified Associates of the Indian Institute of Bankers (CAIIB) from India to have their qualifications recognized by the Chartered Banker Institute, and be able to become Chartered Bankers by studying the Chartered Banker Institute’s Professionalism, Ethics & Regulation module, and successfully completing a reflective assignment.

Taking forward this MRA, a pathway has now been made available for the Junior Associates of the Indian Institute of Bankers (JAIIB) to also acquire the Chartered Banker Status through the JAIIB Professional Conversion Route.

Process Diagram

The JAIIB Professional Conversion Route has also seen a good response.

Lastly, I would appeal to all to please stay safe and healthy by taking appropriate precautions and by following the advice provided by your local health authorities.

With warm regards,

Biswaketan Das

22nd July 2021.





Dear Members,

Looking back on the financial year 2023-24, our accomplishments reiterate our unwavering commitment to excellence. We have expanded our wings, strengthened our partnerships and provided several avenues of knowledge dissemination amongst banking & finance professionals. I am now glad to share with you the important developments of the Institute:


1. ISO 21001:2018 Standard

IIBF has been awarded the ISO 21001:2018 Standard. This standard is for Educational Institutes who have achieved the required level of excellence in their academic offerings. IIBF is among the few institutes to have been conferred upon this standard.

2. PDC-West Zone inauguration and Women’s Conclave

The Professional Development Centre - West Zone (PDC-WZ) office of the Institute at Maker Towers, Cuffe Parade, Mumbai was inaugurated by Mr. Sunil Mehta, Chief Executive, IBA on 2nd March 2024. PDC – WZ has been set-up to cater to the learning needs of banks located in the Western region of the country. The inauguration was followed by a Women’s Conclave to celebrate the upcoming International Women’s Day. The topic of the panel discussion was “Parity at Workplace”, based on this year’s theme “Inspire Inclusion”. The speakers were Ms. Poppy Sharma, GM, Central Bank of India; Ms. Jayasree Menon, SVP, Indian Banks’ Association; Dr. Karuna Akshay Malviya, Director, D Y Patil School of Law; Dr. Vinita Salvi, Consultant Obstetrics & Gynaecology. The event was attended by women employees from banks and financial institutions.

3. Launch of the Advanced Module: IIBF-IFC joint Certificate course on Climate Risk and Sustainable Finance

The Institute has entered into an agreement with International Financial Corporation (IFC) for providing a certification course on Climate Risk and Sustainable Finance. The course is divided into two parts- Basic and Advanced. The Basic course was launched on 23rd May 2023 and the Advanced course was launched on 14th February, 2024. The course is in the form of self-paced e-learning, comprising around 6 hours of learning followed by an assessment. On successful completion, a joint certificate will be issued by IIBF and IFC.

4. IIBF entered into MoU with FPSB for Certified Financial Planner Certification Program

The Institute has entered into a strategic Memorandum of Understanding (MoU) with FPSB India, the Indian subsidiary of Financial Planning Standards Board Ltd., the global standards-setting body for the financial planning profession and owner of the International Certified Financial Planner (CFP) certification program. Under this significant partnership, candidates who have successfully attained the CAIIB qualification from IIBF and have a valid three-year experience in the BFSI sector will be exempted from passing the first three modules of CFP certification and directly become eligible to enrol in FPSB India’s Integrated Financial Planning module through the Fast Track Pathway.

5. 13th R. K. Talwar Memorial Lecture

The 13th R. K. Talwar Memorial Lecture was organised in association with the State Bank of India on16th February 2024. The lecture was delivered by Dr. V. Anantha Nageswaran, Chief Economic Adviser, Government of India and was well received by the audience attending the event in physical and virtual formats.

6. Customised Courses

The Courses customised by the Institute for the individual banks have become popular. The courses on AML/KYC, Risk & Compliance, Auditing & Ethics have been specifically curated based on the requirement of individual banks. These customised certificate courses are expected to broad base the academic offerings of the Institute by leveraging its existing members base in an effort to bridge the specific learning gaps identified by the bank/Financial Institute itself.

7. IIBF releases the third edition of Banking & Finance Yearbook, 2024

IIBF released the much-awaited third edition of the “Banking & Finance Yearbook, 2024”. It is a comprehensive digest of all major developments, trends, expert views and regulatory changes across different verticals in Banking & Finance domain for the year ended December 31, 2023. The book is available on Amazon both as a paperback and as a Kindle edition.

8. 3 rd Edition of Inter Bank Quiz Contest - Banking Chanakya

The National finale of 3rd Edition of the Inter Bank Quiz Contest - Banking Chanakya 2023 was successfully concluded on January 20, 2024 at Corporate Office, Mumbai. IIBF congratulate all the winners and appreciate the efforts of all the participants of the quiz.

9. Webinar on “Climate Finance Strategies and Disclosures for Banks & Financial Institutions”

The Institute had organised a webinar in the form of a Panel Discussion on a thoughtprovoking and contemporary topic of “Climate Finance Strategies and Disclosures for Banks & FIs”. The webinar was held on 18th January,2024. Mr. Rajesh Miglani, Senior Climate Business Specialist, IFC, World Bank Group and Mr. Alok Kumar Choudhary, Managing Director, State Bank of India were the distinguished speakers for the webinar. The webinar provided valuable insights on the important areas of climate risk mitigation and disclosures for Banks and FIs.

10. Training Programs

The training programs developed by the Institute have found good acceptance by the banking fraternity. During 2023-24, up to February 2024, the Institute has conducted 243 programs for 8650 participants.


The financial year 2024-25 holds immense opportunities for our Institute. With our innovative approach towards achieving excellence, I am confident that we will achieve new heights of success.

I extend my heartfelt thanks to each and every one of you for your resilience, dedication and passion. Together, let us embark on this journey with optimism, determination, and a shared commitment to excellence.

With warm regards,

Biswa Ketan Das
Chief Executive Officer
Indian Institute of Banking & Finance