Talent Management
In Banks

Mr. K. Ramkumar, Executive Director on the Board of ICICI Bank is responsible for Human Resources, Customer Service & Operations, Service quality and Innovation.

Mr. Ramkumar has completed his Post Graduate Diploma in Personnel Management from Madras School of Social Work in 1984. He has joined the Board of Directors with effect from February 1, 2009.

Prior to joining ICICI Bank in 2001, Mr. Ramkumar has served companies such as Hindustan Aeronautics, Brookebond Lipton India Limited (now Hindustan Unilever Limited) and ICI India Ltd. His work in these companies has mainly been in the areas of Human Resources Management and Manufacturing.

Leadership Development, Succession Management, building a supply chain for the Bank’s human resources requirements and leveraging technology to innovate, sales & service for the customers and care for the employees for the future, are his passion. Institute for Finance, Banking & Insurance and ICICI Manipal Academy for Banking & Insurance were conceived and nurtured by him. The partnership Initiatives with SEBI – National Institute for securities management and with NIIT - the NIIT University, were also nurtured by him. During the last 3 years his major mandate has been to drive the culture change in ICICI and make the Khayaal Aapka and Saath Aapka promises come alive to the customers and the employees respectively.

He writes extensively on a range of topics on his blog www.theotherview.in He invites you all to be active contributing member of this blog.